Support


PRODUCT SUPPORT:

Our products are easy to install and maintain. They can be installed by the Do-It-Yourselfer or any licensed HVAC contractor in your area or the service department at your property manager.

We can ship directly to your property manager or HVAC contractor. Our Owner's Manual that comes with your unit, has complete details on how to install and program your thermostat. We will also customize your CT2001 for FREE prior to shipping.

If you have any support questions, please contact us at 866-792-2022 or at info@controltempthermostats.com 

PRODUCT MANUALS:

Please note that security features have been removed from the online versions.

CT2001 Owner's Manual: Click here for PDF version.

CT100 Owner's Manual: Click here for PDF version.

CT100 Supplemental Wiring Instructions: Click here for PDF version.

CT72 Owner's Manual: Click here for PDF version.

CT74 Owner's Manual: Click here for PDF version.

CT76 Owner's Manual: Click here for PDF version.

Basic Unit Supplemental Wiring Instructions: Click here for PDF version.

INSTALLATION TIPS:

  • Ensure that you turn the power off to the HVAC Unit before you begin.
  • When disconnecting the old unit, be sure to take note of how the old unit was wired - "What color wires go to what terminals".
  • Ensure that you program your new ControlTemp Thermostat to the correct equipment setting before connecting it to your unit.
  • Connect your new ControlTemp Thermostat to the wires from your HVAC unit. Be sure to match the wire to the appropriate terminals. NOTE: The color of the wires does not indicate its true function; thus it is important to tag each wire when you disconnect the original unit.
  • If you have a heat pump, it may take up to 5 minutes before the HVAC unit turns on. This is the heat pump compressor delay ensuring sufficient time to decompress.

INSTALLATION VIDEO:

Want to see a "This Old House" video on how to install a programmable thermostat? Click here to watch the video from "This Old House".